TO ATTENTION OF OUR DEAR CUSTOMERS
During the Covid-19 Pandemic, our domestic and foreign customers who will purchase from Turkey can also make their procurements with the following methods instead of face-to-face work if they wish.
PURCHASE & COVID-19
While the measures and restrictions taken due to the COVID-19 virus, which is showing its effect all over the world, continue across the globe, Our Local or Foreign Customers who have problems on their round trips due to prohibitions and restrictions, can make their procurement with using visual documents through electronic communication and message infrastructures platforms such as Email-WhatsApp-WeChat etc. In all of our Block-Slabs-Tiles productions, our company enables customers to see and examine the products that are requested by customers in every way by sharing high-resolution photographs and videos that are recorded in a way that the customers can approve. In addition to the high-resolution visual documents of productions that we record in all of our productions, packaging and loading of the products are also visually recorded and sent to our customers as high-resolution videos and photographs.
HOW DO WE RECORD THE VISUAL DOCUMENTS OF PRODUCTS?
All of our products and productions are controlled by our customers in terms of quality, colour, structure, texture, and pattern distribution. Saheser Marble International professionally controls all products and productions according to their technical and scientific details, in addition to the controls that our customers perform on all visual documents. As a result of these detailed technical controls and examinations, products & productions that comply with export quality standards are recorded using professional cameras with a high-resolution and wide colour range. High-Definition photographs and videos are recorded clearly from every angle and are sent to our customers without any loss of resolution. Re-shoots of visual documents can also be done in line with the wishes and demands of our customers.
PURCHASE BLOCK
In terms of colour, texture, structure and pattern distribution, our block productions are classified according to quality. These Quality Classes are Extra A Quality Export Blocks, A Quality Export Blocks, B Quality Export Blocks, Commercial Quality Export Blocks, Unshaped or Irregular Blocks. Before recording the product, quality, structure, colour, texture, and pattern distributions are checked with all technical and physical details. In line with our customers’ requests, colour, texture, structure, and pattern distribution on all surfaces of the blocks are clearly recorded in 360 degrees without loss of visibility. Recorded high-resolution photographs and videos are sent to our customers without any resolution loss. Our company enables customers to see and examine the products that customers request in every way by sharing high-resolution photographs and videos that are recorded in a way that the customers can approve. After confirming orders, the products selected according to the buyers’ requests are marked especially for the buyer.
PURCHASE OF SLABS
For Ready Products:
Extra A Quality Slabs are produced at our high-end integrated factories by using Extra A Quality Blocks, which are selected according to the quality, colour, texture, structure, and pattern distribution desired by the buyer. These Extra A Quality Slabs, which are grouped based on the block they are produced, are based on bundles. Front and backside surfaces are visually recorded with high-resolution cameras to can be seen the distribution of colour, texture, structure, and pattern by the buyer. Recorded high-resolution photographs and videos are sent to our customers without any resolution loss. After confirming orders, the products selected according to the buyers’ requests are marked especially for the buyer.
For New Productions:
Extra A Quality Blocks specially selected by our company in accordance with the colour, character, selection, and dimensions requested by the buyer are controlled by us with all technical details in terms of texture, structure, colour, and pattern distribution. If the checked blocks maintain the desired quality and production standards by the buyer, visual documents of these blocks are sent to the buyer. In this way, it is provided with the opportunity to control the product before production to the buyer. The blocks confirmed by the buyer are used in the production at our high-end integrated factories to produce slabs. The produced slabs, which are produced according to the desired dimension, thickness, and surface finishes in the requested quality and quantities, are recorded clearly with professional equipment with high resolution and color range. Recorded high-resolution photos and videos are sent to our customers without any resolution loss.
PURCHASE TILES
Tiles Productions From Blocks:
Extra A Quality Blocks specially selected by our company in accordance with the colour, character, selection, and dimensions requested by the buyer are controlled by us with all technical details in terms of texture, structure, colour, and pattern distribution. If the checked blocks maintain the desired quality and production standards by the buyer, visual documents of these blocks are sent to the buyer. In this way, it is provided with the opportunity to control the product before production to the buyer. The blocks confirmed by the buyer are used in the production at our high-end integrated factories to produce tiles. The produced tiles, which are produced according to the desired dimension, thickness, and surface finishes in the requested quality and quantities, are recorded clearly with professional equipment with high resolution and color range. Recorded high-resolution photos and videos are sent to our customers without any resolution loss.
Tiles Productions From Slabs:
Extra A Quality Slabs specially selected by our company in accordance with the colour, character, selection, and dimensions requested by the buyer are controlled by us with all technical details in terms of texture, structure, colour, and pattern distribution. If the checked Slabs maintain the desired quality and production standards by the buyer, visual documents of these Slabs are sent to the buyer. In this way, it is provided with the opportunity to control the product before production to the buyer. The Slabs confirmed by the buyer are used in the production at our high-end integrated factories to produce tiles. The produced tiles, which are produced according to the desired dimension, thickness, and surface finishes in the requested quality and quantities, are recorded clearly with professional equipment with high resolution and color range. Recorded high-resolution photos and videos are sent to our customers without any resolution loss.
For Existing Manufactured Tiles Stock Products:
The products, which are professionally selected in terms of color, character and pattern distribution, are divided into groups and placed to the case as the same groups. High-resolution visual documents recorded during this production and selection are sent to our customers without any resolution loss.